Dominion Energy, one of the nation’s largest producers and transporters of energy, is seeking an Instructor for our Customer Account Management Group to be located in our Charles City Road location.
Responsibilities for this exciting opportunity include: Analyzing, developing, implementing and evaluating training programs, using internal technical systems, business knowledge all while incorporating the standards for customer excellence; Developing and maintaining partnerships across Dominion Energy and our third party vendor to ensure alignment in training and development content/programs;Developing and maintaining a consultative relationship with stakeholders to execute curriculum requirements in alignment with operational goals;Using the ADDIE model, developing training solutions as needed; Recommending and presenting training solutions to leadership which support business objectives and maximizes benefits to customers and colleagues.
Additional responsibilities include: Using project management skills to manage new and existing training programs from inception to implementation;Evaluating the effectiveness of training by developing and implementing post-instruction evaluation tools and criteria; Working with business partners to measure and evaluate learning impact;Recommending and presenting training solutions to leadership which support business objectives and maximizes benefits to customers and colleagues;Actively researching and recommending innovative training tools and technologies to deliver cutting edge design solutions.
Required knowledge, skills, abilities and experience include the following: Prior direct related adult classroom or instructional experience (minimum 2 years); Understanding of adult learning theory and instructional design;Ability to lead and coach others for improved performance;Ability to competently and proficiently use all computer and software applications critical to the design, development and delivery of instruction; Skilled at communicating across different levels of the organization; Ability to present material in an understandable way to large and small groups;Bachelor’s degree in related field (Training, Adult Learning/Education, Instructional Design, Organizational Development) preferred.
To apply for this opportunity, please visit Dominion Energy’s corporate website:
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