HR and Talent Development’s Role in Change Management with Dr. Jenna Filipkowski

Jenna N. Filipkowski, Ph.D., is a Senior Engagement Strategist at the Federal Reserve Bank of New York. Jenna is one of the founding members of a team of I-O psychologists at the Bank responsible for creating and executing data-driven strategies for the people experience. These strategies include assessments, listening and feedback, organizational design, change management, facilitation, and internal consulting capabilities.

Previously, in her role as the Senior Vice President of Research and Development at the Human Capital Institute (HCI), Jenna authored over 65 original research papers on a variety of topics such as strategic workplace planning, employee experience, coaching, leadership development, talent acquisition, and employee engagement. In that role, she owned thought leadership, brand strategy, and the customer experience. She spent several years as a research scientist designing pre-hire assessments and selection systems and implementing them with her clients. She received her M.S. and Ph.D. in Industrial-Organizational Psychology from Wright State University and her B.S. degree from Ursinus College. Jenna completed an International Coach Federation (ICF) Accredited Coach Training Program at the University of Texas, Dallas, and obtained her Associate Certified Coach credential.

She has presented her work at numerous professional conferences, magazines, and academic publications. Jenna lives in the greater New York City area with her husband, son, and a dog named Lolly.