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Learning Management System (LMS) Lead/Administrator

  • 27 Aug 2020 9:13 PM
    Message # 9195046
    Robert Coltrain (Administrator)

    Assignment/Scope of Work:

    Overview:

    Client is seeking an LMS Lead/Administrator that will guide the organization through the implementation process of a training management system with selected vendor (Cornerstone). Ideal candidates should have a familiarity with project management approaches, tools, and phases of the project lifecycle.

    Candidates in Virginia are preferred but should be in the Eastern Time zone. This position will report to the Change Lead and will be needed through October 2021.

    Required Technology:

    • ·         Microsoft Office Word, Excel, and PowerPoint
    • ·         Google applications, specifically Gmail
    • ·         Cornerstone Learning software

    Knowledge, Skills, and Abilities:

    • ·         Ability to work independently and as part of a team.
    • ·         Ability to analyze, define, and balance project requirements and customer needs.
    • ·         Exceptional interpersonal skills and superior oral and written communication skills.
    • ·         Ability to manage ambiguity and apply problem-solving skills.
    • ·         Ability to employ research and critical thinking skills.
    • ·         Ability to escalate issues to project team, when appropriate.
    • ·         Ability to handle detail-oriented work while meeting schedules and deadlines.
    • ·         Ability to shift priorities based on the current business needs and to make progress on multiple, concurrent needs.
    • ·         Ability to be cautious, thoughtful, and a good listener.

    Responsibilities include, but are not limited to:

    • ·         Serve as the primary LMS Administrator.
    • ·         Provide LMS subject matter expertise, including providing insights and best practices.
    • ·         Collaborate with vendor as well as training delivery Subject Matter Experts (SMEs) to determine effective methods to package and deploy various forms of training based on ease of use and completion requirements.
    • ·         Routinely collaborate with technical team to develop and maintain system.
    • ·         Upload, publish, manage, test, and deploy assigned content within Cornerstone, including, but not limited to the following: online courses, tests, surveys, evaluations, documents, web-based and instructor-led training.
    • ·         Support the development, maintenance, and enforcement of processes.
    • ·         Oversee, develop, and maintain policies and procedures related LMS registration, approval workflows, and course scheduling.
    • ·         Provide technical assistance to learners and other system administrators.
    • ·         Support learner accessibility and promotes efforts to improve user experience.
    • ·         Monitor and maintain security roles and permissions for selected administrators.
    • ·         Liaise with customer to understand how to continuously integrate and align LMS with initiatives.
    • ·         Maintain data integrity related to uploads and inputs from associated systems and software.
    • ·         Maintain catalog accuracy related to course descriptions and course/class changes.
    • ·         Utilize high-level requirements, surveys, and planning sessions with vendor to support buildout training configuration and other data elements.
    • ·         Generate reporting to provide visibility to adoption, completion status, and effectiveness of training solutions delivered via the LMS. Analyze data and recommend direction and/or solutions.
    • ·         Build knowledge of the LMS and all updates to ensure full utilization of all components that enhance the delivery of learning and development throughout the organization.
    • ·         Foster strong, healthy working relationships between project teams and customers.
    • ·         Facilitate communication to increase awareness and ownership.
    • ·         Adhere to project standards, project schedules, and have a clear understanding of the scope of the implementation.
    • ·         Provide input for meetings and workshops with counterparts as required.
    • ·         Position requires very high level of collaboration among project team.

    Occasional travel may be required (expenses reimbursed).

    Timelines:

    Start Date:                     09/01/2020 End Date:                     10/31/2021

    Scheduled Work Hours:

    Monday through Friday, 40 hours per week.

    Location:

    Richmond, VA

    Criminal Background Check:

    This position requires a criminal history background check.

    Contact Information:

    If you are interested in this position, please contact:

    Katherine Zampolin, Business Development Manager International Consulting Services LLC

    kzampolin@icsllconline.com

    (804) 536 4708

    www.icsllconline.com

    Certified Virginia Small Business


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