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Learning Program Manager

  • 20 Feb 2019 8:20 AM
    Message # 7174631
    Robert Coltrain (Administrator)

    Does the very thought of crafting a multi-element learning program that will make employees lives’ better make you giddy? When someone asks “what floor?” in an elevator, and another person responds with “level 4,” do you immediately think of Kirkpatrick? Have you had at least one discussion in your life that argues the merits of ADDIE or SAM? Is learner-centric development the way you build learning programs?

    If you answered YES to these questions, we have a new opportunity for you! We’re looking for aLearning & Development Program Manager to join Altria Client Services in Richmond, VA. This role will work with a team to develop enterprise-wide blended L&D programs for the Altria Family of Companies. Program areas include (but aren’t limited to) new hire onboarding, new leader programs, compliance, and diversity & inclusion.

    You will:

    • Co-design learner-centric scalable learning and leadership development programs that align to Altria’s business priorities
    • Conduct thoughtful needs analysis and research to design programs that build leadership capabilities using instructor-led, virtual and experiential modalities
    • Review and continually evolve existing development programs to align with changing business priorities
    • Measure the success and return on investment of development programs
    • Guide stakeholders from a variety of functions and companies in crafting culturally-relevant programs
    • Facilitate engaging and exciting instructor-led experiences that delight learners
    • Create reinforcement tools to embed learning outside of classroom/eLearning experiences
    • Strategically maximize LMS capabilities, and continuously refresh development content
    • Build and maintain L&D vendor relationships
    • Ensure that you stay within the allocated budgets for programs
    • Assist in developing marketing campaigns that inspire team members to engage in our development programs
    • Partner with stakeholders from various levels in the company to ensure learning objectives are met
    • Advocate for new technology solutions in the learning space, like mobile solutions, gamification, and AI
    • Model and reinforce our leadership advantage: shaping the future, growing people and teams, and delivering winning results.

    Specific Skills

    You will need to have:

    • Bachelor’s degree in human resources, organizational development, education, or related field
    • 7+ years’ experience in a Learning & Development role with demonstrated success in learning programs, development initiatives, learning facilitation and reinforcement, program design, systems proficiency, performance management, and employee communications

    It would be great if you have:

    • A passion for engaging adult learners and making learning “stick”
    • Strong partnership skills and ability to lead group dynamics to achieve exceptional results
    • Ability to efficiently deliver an effective learning product
    • Agility and ability to thrive through change and maintain composure through ambiguity
    • Ability to prioritize workload and self-manage multiple priorities while maintaining strong detail orientation and meeting ambitious deadlines
    • A solutions-oriented mindset with an ability to creatively solve problems
    • End-to-end program management experience
    • An innate curiosity that drives you to achieve
    • Organizational change management
    • Ability to build trust, credibility and relationships quickly
    • Fluency in appealing to different-sized audiences, various learning styles, and different levels of engagement among learners
    • Ability to influence all levels of the organization
    • Knowledge of andragogy and behavioral psych theories (as they apply to learning)
    • Strong analytical and critical thinking skills
    • Grit
    • Proficiency in eLearning authoring software
    • Proficiency in Microsoft Office products
    • CPLP or SPHR certification
    • Master’s degree in human resources, organizational development, education, or related field

    Become a Part of Altria:
    Altria is a Fortune 200 company, proud to call Richmond, Virginia our home. Our mission is to own and develop financially disciplined businesses that are leaders in responsibly providing adult tobacco and wine consumers with superior branded products. We are focused on growing our people, driving positive change, developing and offering reduced harm products, and creating substantial value for our shareholders.

    Our companies – which have been the undisputed market leaders in the U.S. tobacco industry for decades – include some of the most enduring names in American business: Philip Morris USA, the maker of Marlboro cigarettes, and U.S. Smokeless Tobacco Company, the maker of Copenhagen and Skoal. We also own John Middleton, manufacturer of Black & Mild cigars, and Nat Sherman, a super-premium cigarette and cigar business. We complement our total tobacco platform with Ste. Michelle Wine Estates, a collection of distinctive wine estates and maker of Chateau Ste. Michelle, and our significant equity investment in Anheuser-Busch InBev – the world's largest brewer.

    We recognize that our people are the reason we achieve our business goals. We believe in developing the leadership potential of our employees by providing them with opportunities for training, development and advancement.

    In addition to the opportunity to apply and develop your skills toward key business objectives, we offer an excellent compensation package including a competitive base salary, comprehensive health/vision/dental insurance, participation in our incentive compensation and deferred profit sharing programs, as well as a relocation assistance package.


    Altria Client Services Inc. is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, or other legally protected characteristic.


    Human Resources & Compliance



    Apply Here: http://www.altria.com/people-and-careers/Jobs/Pages/default.aspx 

    Last modified: 20 Feb 2019 8:23 AM | Robert Coltrain (Administrator)

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